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Shipping & Returns

Shipping Policy

Shipping Policy

At Oakswarren pet supplies we aim to get all orders out as soon as possible.

Once the order is placed you will receive an order confirmation email, your order will the be processed , cut and packed ready to be posted out. You will then receive a shipping confimation and tracking number and our courier estimates the delivery period to be 3 to 5 working days. There may be delays due to large volume of orders, stock delays or postal delays out of our control.

Our Postage Prices are calculated on the weight / parcels needed to process the order.

At the moment we only offer standard shipping but can provide faster services if needed or if there is any queries please contact through email ( or call 07805198215

We also offer collection on orders 

Return & Exchange Policy

Returns Policy

If you are needing to return or exchange your order if you have chnaged your mind, dissatisfied or the order arrives damaged please contact us through email ( or call 07805198215 

We offer returns upto 14 days after delivery, if the item is unused and in its orignal condition we will refund the order total minus the shipping cost for the return.

We take each return case to case and try work out the best solution. 

If you have any questions please contact us on

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